FAQ

What kind of dice and video game accessories do you offer on your website?

We offer a wide range of gaming dice, including standard six-sided dice, polyhedral role-playing dice, specialty sets and more. Additionally, we have a selection of video game accessories such as custom consoles and controllers.

How can I place an order on your website?

To place an order, simply browse through our product catalog and add the desired items to your cart. Next, proceed to checkout to complete the checkout process and provide your shipping information.

What payment methods do you accept?

We accept payments via credit/debit cards and other secure payment methods.

Do you offer international shipping?

Yes, we ship our products worldwide.

Do customers have to pay duties or taxes on their shipments?

No, all our prices include duties and taxes. There are no additional costs for customers at the time of delivery. Everything is displayed at checkout.

Do you offer discounts for bulk purchases or repeat customers?

Yes, we offer discounts for bulk purchases and for customers who make regular purchases on our website. Contact us for more information on how to get a discount.

How can I contact customer service if I have questions or problems?

You can contact our customer service by filling out the contact form on our website. We will be happy to assist you with any questions or problems you may have.

Are your products guaranteed?

Yes, we guarantee the quality of our products. If you experience any problems with an item you purchased, please contact us and we will do our best to solve the issue.

Are your products unique pieces?

Yes, some of our products are unique items, meticulously handmade. Dice sets are crafted with a special resin and most of the collections are hand-painted. Based on this, the products you receive that are hand-painted might vary slightly from the product picture on our website.
Please understand that, although we can try to replicate the products and colors on request, for hand-painted items there might be slight differences in colors based on the nature of the product itself.

For further questions or information, do not hesitate to contact us. We are here to help you!